Terms & Conditions

1. Introduction

Welcome to GoVelora™, a global e-commerce marketplace that facilitates transactions between buyers and sellers. These Terms and Conditions (the "Agreement") outline your rights and obligations when using the GoVelora™ website (the "Site") and related services (the "Services").

By accessing or using the Site and Services, you agree to abide by these Terms and Conditions, which protect the interests of GoVelora Holdings Inc., its affiliates, vendors, and users.

2. Description of Services

GoVelora™ provides a platform where users can buy, sell, and exchange products across various categories, including but not limited to:

  • Fashion, Beauty & Accessories

  • Home, Garden & Furniture

  • Electronics, Gadgets & Accessories

  • Automobiles & Vehicle Parts

  • Collectibles, Art & Antiques

  • Digital Products & Services

GoVelora™ does not own, inspect, or guarantee the quality, safety, legality, or accuracy of products listed. The responsibility for each transaction rests solely with the buyer and seller.

3. User Accounts & Security

3.1. Account Registration

To use specific features of GoVelora™, you must create an account. By doing so, you certify that:

  • You are at least 18 years old and legally eligible to use the platform.

  • You will provide accurate and up-to-date information.

  • You are not restricted by sanctions, embargoes, or legal prohibitions from using online services.

3.2. Account Security

  • You are responsible for maintaining the confidentiality of your login credentials.

  • Two-Factor Authentication (2FA) is strongly recommended for added security.

  • You must immediately report unauthorized activity to GoVelora™.

  • GoVelora™ reserves the right to suspend accounts involved in suspicious or fraudulent activities.

4. Selling & Listing Policies

4.1. Seller Responsibilities

Sellers must comply with:

  • All applicable U.S. federal, state, and local laws, including the Consumer Product Safety Act, Fair Packaging and Labeling Act, and digital commerce regulations.

  • Product Accuracy: Sellers must provide accurate product descriptions, pricing, and shipping details.

  • Prohibited Items: Listings that violate GoVelora™ policies or laws (e.g., illegal drugs, weapons, counterfeit items) will be removed.

  • Timely Order Fulfillment: Sellers must ship products within the agreed timeframe.

4.2. Listing Restrictions

GoVelora™ prohibits the sale of:

  • Stolen or counterfeit goods

  • Hate speech, violent content, or illegal products

  • Products violating intellectual property rights

  • Unapproved health and pharmaceutical items

  • Items promoting criminal activities

5. Buying & Payment Policies

5.1. Buyer Responsibilities

  • Buyers must carefully review product descriptions before purchasing.

  • Buyers must pay promptly and adhere to transaction terms.

  • GoVelora™ does not guarantee refunds for disputes between users but will provide mediation support.

5.2. Payment & Wallet Services

GoVelora™ provides multiple payment options:

  • GoVelora™ Wallet (Deposit, Withdraw, Store Funds)

  • PayPal, Credit/Debit Cards, SWIFT Transfers

  • Cryptocurrency (Bitcoin, Ethereum, USDT, etc.)

Security Measures:

  • AML & KYC compliance is required for high-value transactions.

  • GoVelora™ may request government-issued ID for withdrawals.

  • Cryptocurrency payments are final and non-reversible.

6. Privacy & Data Protection Policy

GoVelora™ is committed to data privacy and follows the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and Virginia Consumer Data Protection Act (VCDPA).

6.1. Data Collection

We collect:

  • Personal Information: Name, email, phone, address

  • Financial Information: Payment details (encrypted)

  • Technical Data: IP address, cookies, device type

6.2. User Rights

  • Access & Portability: Request a copy of your data.

  • Correction: Update incorrect information.

  • Deletion: Request account removal (subject to legal retention periods).

7. Compliance with U.S. State Privacy Laws

7.1. California (CCPA)

  • Right to Know: Request what data is collected.

  • Right to Delete: Users may request data deletion.

  • Right to Opt-Out: Users can opt out of data sales.

7.2. Virginia (VCDPA)

  • Protects consumer rights similar to CCPA.

  • Right to Correct: Users can modify data.

7.3. Colorado (CPA)

  • Data minimization requirements.

  • Consent-based data processing.

7.4. Utah (UCPA)

  • Limited opt-out rights for sensitive data.

  • Applies to large-scale processors of personal data.

7.5. Connecticut (CTDPA)

  • Right to data portability and deletion.

  • Sensitive data requires explicit consent.

(Additional state-specific policies available upon request.)

8. Cookies & Tracking Technologies

GoVelora™ uses:

  • Essential Cookies: Required for core functions.

  • Analytics Cookies: Monitor site performance.

  • Marketing Cookies: Used for targeted advertising.

Users can manage cookie preferences in browser settings or the GoVelora™ Cookie Consent Center.

9. Dispute Resolution & Governing Law

  • All disputes shall be settled via binding arbitration under the American Arbitration Association (AAA).

  • Governing Law: This Agreement is governed by the laws of Delaware & Wyoming, USA.

10. Amendments & Final Provisions

  • GoVelora™ reserves the right to update these Terms at any time.

  • Users will be notified of material changes via email or site announcements.

By using GoVelora™, you acknowledge and agree to abide by these Terms & Conditions.

For inquiries, contact us at info@govelora.com.

This is a legally binding document protecting GoVelora Holdings Inc. and its users.

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